Privacy Policy


Please read the following terms and conditions of use before using the website. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws.

About the supplier

Chez Jean-Claude Patisserie Pty Ltd ABN 64 984 675 312, owns the website and is the supplier of products via the website.

About these terms and conditions

Use of this website is acceptance of these terms and conditions. If you do not agree to these terms and conditions, please do not use this website.These terms and conditions govern visitors’ access to and use of the website, and the supply of products ordered via the website. Chez Jean-Claude Patisserie may modify or repeal these terms and conditions without prior notice. In case of a modification or repeal, the pre-existing terms and conditions continue to apply to any products ordered via the website before the change takes effect.

The website Intellectual property

Material displayed on the website is subject to copyright owned by Chez Jean-Claude Patisserie or its content suppliers and is protected by law. Brands and logos displayed on the website may be the subject of registered trademarks of Chez Jean-Claude Patisserie or its product suppliers and protected by law. A visitor to the website may access, display, download and print portions of the website for their own private non-commercial use and to order products via the website, subject to any additional restrictions displayed on the website. Any other use of material on the website is prohibited.


All content included on this site, including but not limited to text, graphics, logos, button icons, images, movies and software is the property of Chez Jean-Claude Patisserie or its content suppliers and is protected by the Commonwealth of Australia Copyright Act 1968 and other international copyright laws. This excludes property in which the rights of third parties are expressly identified on this site.

Third-party links

If the website links to another website, Chez Jean-Claude Patisserie is not responsible for the content of such other website, nor for any use (or misuse) of information a visitor may supply to that other website, nor for any goods or services on offer at that other website. If a visitor has a problem with a third party website so linked, please notify Chez Jean-Claude Patisserie.

Third-party content

If the website displays material sourced from a third party (including a supplier of product, or a consumer of product), Chez Jean-Claude Patisserie does not warrant or represent the accuracy, utility or other characteristic of that material.

Website functionality

Chez Jean-Claude Patisserie does not represent or warrant that the functions within the website would be uninterrupted or error-free, that any defects would be corrected, or that the website or the server that makes the website available is free of viruses or other harmful elements.

Password security

A visitor to the website allocated a password is responsible to prevent the password being disclosed to any third party.


Visitors’ privacy is important to Chez Jean-Claude Patisserie, and Chez Jean-Claude Patisserie deploys encryption and other technology with the aim of protecting credit card information and the customer database. Access to this database within Chez Jean-Claude Patisserie is restricted. Chez Jean-Claude Patisserie does not sell, rent or trade personal information. If a visitor has any questions regarding privacy, please notify Chez Jean-Claude Patisserie.

Special offers

At any time, Chez Jean-Claude Patisserie may terminate any special offer without advance notice.


Prices stated are in Australian dollars and include GST, unless otherwise stated.

Online Payment

A buyer must pay by credit card for an order to be processed.We accept the following credit card: Visa, Master Card and American Express

Payment Declined

If the credit card issuer does not authorise the transaction, or later revokes authorisation for the transaction, Chez Jean-Claude Patisserie may cancel the order.

Online Security

All credit card transactions are processed via our secure payment system which features Secured SSL Certificate and up to 256-bit encryption on Web browsers and mobile phones.

Pricing errors

If a product inadvertently appears on the website at the wrong price, Chez Jean-Claude Patisserie may decline or cancel any orders placed at the wrong price, even if the order has been confirmed and a credit card charged. If a credit card was charged for the purchase and the order is so cancelled, Chez Jean-Claude Patisserie will notify the buyer and issue a credit to the credit card account in the amount of the wrong price.

Product availability

All product is offered for sale on the basis of while stocks last. If a product is out of stock, Chez Jean-Claude Patisserie will refund your money.

Pick-up only No Delivery

Please be advised that all products ordered online are pick-up only at the Chez Jean-Claude Patisserie store of your choice, Subiaco or West Leederville.


Product remains Chez Jean-Claude Patisserie’s property until paid for by the buyer.

Returns and Refunds

An online order can be cancelled by telephone (08 9381 7968) at Chez Jean-Claude Patisserie’s Subiaco store 24 hours prior to the confirmed pick-up date where a refund will be arranged.

Product warranties

Chez Jean-Claude Patisserie warrants that product supplied is of merchantable quality when picked-up. Subject to applicable law, Chez Jean-Claude Patisserie does not make any other warranty or representation about products on offer.

Notices to visitors

Chez Jean-Claude Patisserie may notify a visitor to the website by email, a general notice on the website, or by other reliable method to an address previously provided to Chez Jean-Claude Patisserie by the visitor.

Governing laws

The laws in Western Australia govern the use of the website and the supply of products.

Force majeure

Chez Jean-Claude Patisserie is excused from performing its supply obligations where and so long as prevented from doing so by reason of events beyond its reasonable control. Chez Jean-Claude Patisserie will endeavour to notify the buyer of the delay and its expected duration. If so prevented for longer than a reasonable time, Chez Jean-Claude Patisserie may elect to cancel the order without liability to the buyer.

Please address any queries to:

Chez Jean-Claude Patisserie
333 Rokeby Road, Subiaco WA 6008

Phone: 08 9381 7968